Faq

How do I track my order?

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your shipment on our [courier’s website/our tracking page].

What’s your return policy?

We offer a [number of days, e.g., 30-day] return window. If you’re not completely satisfied, visit our returns page for step-by-step instructions on how to send items back and get a refund.

I can’t remember my password. What should I do?

Click “Forgot Password” on the login page. Enter your email, and we’ll send you a password reset link. Follow the instructions to create a new password.

Where can I find information about your privacy policy?

Our privacy policy can be found on our website under the "Privacy Policy" link at the bottom of the page. It outlines how we collect, use, and protect your personal information.

Are there any discounts or promotions available?

We occasionally offer discounts and promotions. To stay updated on our latest offers, sign up for our newsletter or follow us on [social media platforms].