Policies
We respect your privacy and are committed to protecting your personal information. We collect personal data such as your name, contact details, and payment information to process orders and provide customer support. We use industry-standard security measures to protect your data and do not share it with third parties except for payment processing and delivery purposes. You can update your personal information or opt-out of marketing communications at any time.
Return and Refund Policy
If you’re not satisfied with your purchase, you can return items within [number] days of receipt. Items must be unused and in their original packaging. Please note that personalised items and opened electronics are non-returnable. To initiate a return, contact us for a Return Authorisation Number (RAN). Refunds will be processed to your original payment method within [number] days of receiving the returned item. Original shipping fees are non-refundable. Exchanges are available for defective or damaged items.
Shipping Policy
We offer both domestic and international shipping. Orders are processed within [number] business days and shipping costs vary based on weight and delivery location. For international orders, customs duties and taxes are the buyer’s responsibility. Once your order ships, you will receive a tracking number to monitor its status. For any shipping inquiries, please contact us.
Warranty Policy
Our products come with a [number] month warranty covering defects in materials and workmanship. Damage from misuse or unauthorised modifications is not covered. To make a warranty claim, contact us with your order number and a description of the issue. We will repair or replace the defective item at no extra cost.
Terms and Conditions
By using our website and purchasing from us, you agree to our terms and conditions. Orders are confirmed via email but do not guarantee acceptance. We reserve the right to cancel orders due to issues such as product availability or pricing errors. All website content is owned by [Your Company] and protected by intellectual property laws. We are not liable for indirect damages related to our products or services. These terms are governed by the laws of [Your State/Country].
For any questions or concerns regarding our policies, please contact us at:
- Email: surabhitinfo@gmail.com